- Maintain uninterrupted operations from the beginning to the end of a software’s life cycle and work with relevant teams to deliver stable, resilient system with cutting edge alerting and monitoring, and forward-thinking capacity planning built into the design.
- Ensure that application support standards and processes are implemented and contribute actively to their continuous improvement, including proactive solutions for system monitoring, process change, testing, and analysis.
- With a clear understanding of roadmaps and longer-term strategic business goals – provide technical direction and leadership towards the delivery of excellent quality and sustainable software – minimizing technical debt.
- Facilitate the safe implementation of changes across our platforms, ensuring run books for Operations team are in place and the Service operations team are fully trained in any support scenarios for new or changed products under your tribe or squads.
- Work with development and engineering teams to assess and identify optimal Cloud strategy, architecture, and infrastructure solutions. Also, providing cloud support and interacting with developers, clients to improve existing cloud solutions at scale at optimal cost.
- Work on incident resolution and engage various team including 3rd parties for support escalation. Facilitate the investigation and ensure incidents are reviewed and document the findings to enable informed decision-making and boost service reliability. you will be expected to lead the conversation to ensure solutions or acceptable workarounds are found to enable closure of the issue.
- Great communications skills with the ability to actively engage and build strong relationships with Sky Media, AdTech Engineers, Scrums, Project Managers, Vendors and Media partners - supporting with the planning and estimation phases of roadmap items; providing technical guidance where required.
- Be a forward-thinker through evaluating new technologies, contribution to tribes, squads and chapter meetings along with advocating the creation of technical documentation to encourage and promote knowledge sharing.
- Proven experience in troubleshooting and performing root cause analysis independently and collaboratively within a team. Strong Analysis background with ability to Analyse data in support of proposed projects, business cases, and system requirements.
- Expertise in Amazon AWS Cloud Administration which includes services like: EC2, Lambda, S3, AWS Elemental technologies, VPC, ELB, RDS (Dynamo DB/MY SQL) , IAM, Route 53, Auto scaling, Cloud Front, Cloud Watch, Cloud Trail, Cloud Formation and Security Groups
- Expertise in Google Cloud technologies like cloud functions, app engine, compute engine, cloud storage, fire store, BIG query, Machine learning and GKE
- Familiarity with cloud technologies like Kubernetes, docker, Jenkins, Terraform, Ansible, AWS, Azure DevOps, Composer, DAG airflow; Hand on experience on developing and executing Perl, SHELL, BASH, Python and Golang , SQL and UNIX scripts..
- Sky Q, for the TV you love all in one place
- A generous pension package
- Private healthcare
- Discounted mobile and broadband
- So we're happy to support you as much as we can with flexible shift patterns.
- So we're happy to support you as much as we can with the option to swap shifts with other team members.
- So we're open to discussing where and when you do your job, as long as we can balance your needs with those of our customers.
- So we're happy to support you as much as we can with the option to start and finish earlier or later depending on your needs.
- So we're happy to support you as much as we can with the option to job-share (if we can find someone else with similar skills and experience).
- So we're happy to support you as much as we can with the option to work part time: x hours a day.
- So we're happy to support you as much as we can with the option to work part-time: x hours a week.
- So we're happy to discuss flexible working.
Company
Location
Osterley - Australia
Job type
Full-Time
Golang Job Details
Want to do the best work of your life? Make your mark at Europe’s leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work – a place where you can be yourself and let your skills shine.
Working within Platform Operations and Reliability Team as a platform Operation Analyst, you will be playing a key role towards the identification and adoption of new technologies and approaches, working towards improving the wider technical estate, associated processes and overall development experience. As AdTech continually evolves to adopt a DevOps culture you will be expected to leverage your experience in this area to help transition a traditional business application support team to a more agile service management ethos.
What you'll do:
What you'll bring:
Team overview
Content, Tech & Innovation: We use the latest tech to create and distribute the best entertainment. In other words, we connect our customers to more of what they love all day, every day. You’ll be joining a proactive, forward-thinking and collaborative team setting the standard for excellent innovation.
Data, Tech & Analytics: TBC
The Rewards:
There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:
Where you'll work:
Osterley:
Our Osterley campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Chiswick Park, Gunnersbury, Acton Town and Ealing Broadway tube stations. There’s also plenty of parking, bike shelters and showers.
On campus you’ll find six subsidised restaurants and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.
Inclusion:
Recognised as an ‘Inclusive Top 50 Employer’ and a ‘Times Top 50 Employer for Women’, we’re working hard to ensure we’re a truly inclusive place to work. This means we don’t just look at your CV. We’re more focused on who you are and the potential you’ll bring to Sky. We also know that everyone has a life outside work,
And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.
Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Why wait?
Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.
To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.
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